Terms and Conditions for Gardening Service

Please read these rules carefully before using our gardening service. By accessing and booking our services, you accept and agree to these terms as outlined below.

January 31, 2026 update

Acceptance of terms

By using this website or scheduling gardening services with us, you acknowledge and agree to these terms. If you disagree, please refrain from using our platform or contacting our garden team.

Key Definitions

These definitions clarify important terms used throughout these conditions.

Gardener refers to any employee or team member providing services to your property.

Garden service means any work related to lawn, plants, seasonal prep, cleaning, or maintenance.

Client means the person or entity booking or requesting gardening services from our team.

Agreement captures this contract between the client and our team.

Using our service

Gardening appointments are scheduled in advance, subject to team availability. Service may be rescheduled due to weather or unforeseen circumstances, and you’ll be kept informed of any changes.

Eligibility

Our services are intended for adult users legally allowed to enter contracts. If you are under 18, a parent or legal guardian must make arrangements on your behalf.

Service not available for minors without adult presence.

Client Responsibilities

To help our team work efficiently, we ask that you follow these guidelines while services are being provided.

Ensure the garden area is accessible at your scheduled time.
Secure animals or personal belongings during gardening visits.
Notify us promptly if you need to reschedule or change details.
Provide honest feedback to help us improve your experience.

Not Allowed

Please avoid any misuse of our site or services as listed below.

Unauthorised use of our content or trademarks in any medium.
Attempting to disrupt or hack the website or booking platform.
Providing false, harmful, or misleading information in communications.
Using our service or website for commercial solicitation.
Harassment or discrimination against staff or other clients will not be tolerated.

Intellectual Property Rights

All content, images, and logos on this website belong to our team or partners. You may not copy, distribute, or modify our material without written approval except for personal use related to bookings.

User Content

By submitting feedback or photos, you grant us the right to use them for service improvement or testimonials, with personal information kept private unless agreed otherwise.

Managing User Content

You may request the removal or update of your content submitted via our website at any time.

Your Privacy Matters

Your details are handled securely and only for service requests or communication per our Privacy Policy. Please review it for how your data is processed and stored.

Read Privacy Policy

Disclaimer and Limitations

We strive to provide accurate information and reliable gardening service, but certain limitations apply.

Risks and outcomes

Results may vary. Weather and plant growth cannot be predicted with absolute certainty. If you have questions about a specific outcome, please ask our team.

Limiting Our Liability

We are not liable for indirect losses or damages from using our site or service, except as required by local law.

Indemnification

Clients agree to hold us harmless from claims related to misuse of services, false information, or breach of terms.

Resolving Disputes

If a disagreement arises, we encourage discussion and mutual solution before legal action.

Arbitration

Disputes will be resolved through a neutral arbitration process if direct resolution is not possible.

Local consumer rights are always respected.

Online Dispute Resources

Consumers may access official government online dispute resolution resources for further guidance.

Visit South Africa’s ODR

Severability

If any part of these terms is invalid, the remaining sections will still apply.

Entire Understanding

These conditions represent the full understanding between you and our team for gardening services and replace previous versions.

Applicable Law

South African law applies to any use of our gardening service and this website.

Ending Service

You or our team may end ongoing service at any time with written notice. Unused appointments will be addressed promptly.

Updates

We may update these terms from time to time. Changes take effect as soon as they are posted here.

Contact Us

For questions about these rules, reach out to our team.

Email Address: content@qorivonatrix.sbs

Phone: +27(51)0012669

Address: 3 Bridgeway, Century City, Cape Town 7441 South Africa

Effective Date: January 31, 2026

Version: 1.2